Return and Refund Policy
We want to ensure that you are completely satisfied with your purchase. Please read our return and refund policy for ebooks and electronics components below:
- Ebooks:
a. Refunds: Due to the nature of digital content, we do not typically offer refunds on ebook purchases. However, if you encounter any technical issues with the ebook file that prevent you from accessing or reading it, please contact our customer support within 48 hours of purchase, and we will make every effort to resolve the issue.
b. Exchanges: We do not offer exchanges for ebooks. - Electronics Components:
a. Returns: If you receive a defective or damaged electronics component, you may be eligible for a return. To initiate a return, please contact our customer support within 7 days of receiving the item. We may require you to provide relevant details and supporting evidence such as photos or videos demonstrating the issue. Once we validate the return, we will provide you with instructions on how to proceed.
b. Refunds: Upon receiving the returned item and verifying its condition, we will process a refund to your original payment method. Please note that the refund may take several business days to appear in your account, depending on your payment provider’s policies.
c. Exchanges: We do not offer direct exchanges for electronics components. If you wish to exchange a defective or damaged item, you must initiate a return as described above and then place a new order for the desired replacement. - Conditions for Returns and Refunds:
a. All returned items must be in their original packaging and in the same condition as when received.
b. Return shipping costs for non-defective items are the responsibility of the customer.
c. We reserve the right to deny a return or refund if the item shows signs of misuse, mishandling, or deliberate damage.
Please note that the above policy applies to purchases made directly from our website. If you have purchased ebooks or electronics components from a third-party platform or retailer, please refer to their respective return and refund policies.
If you have any questions or concerns regarding our return and refund policy, please contact our customer support, and we will be happy to assist you.